Connecting with Customers Increases Customer Service The customer relationship begins with the first transaction that takes place with your customer. This can be something as simple as them visiting your website or social media page to visiting your location and completing a purchase. Converting a one time transactional customer to a loyal customer is key..

Now that the internet is in the palm of our hands at all times, it only takes a few taps on a phone to leave a review about a business. Whether positive or negative, each review will have an impact on that business. Encouraging your customers to leave a review will help those that are..